Otter AI vs Fireflies: Which AI Meeting Assistant is Best for You in 2025?

Updated: 13 Oct 2025

Are you tired of scrambling to jot down key meeting points or losing track of important action items? Managing meetings can be overwhelming, especially when note-taking interferes with your ability to stay present. Thankfully, AI meeting assistants like Otter AI and Fireflies promise a seamless solution. These tools aim to handle note-taking, summarization, and task tracking, all while freeing you to focus on the discussion at hand.

But with so many overlapping features, which one should you choose? We’ve done the heavy lifting for you. This article breaks down the strengths, weaknesses, pricing, features, and usability of Otter AI and Fireflies to help you decide which platform aligns best with your needs.

Otter AI vs. Fireflies at a Glance

Before we dig deeper, here’s a quick side-by-side comparison:

Feature	Otter AI	Fireflies
Overall Rating	7.5/10	9/10
Free Plan	300 transcription minutes	800 transcription minutes
Starting Paid Plan	$16.99/month	$18/month
Transcription Accuracy	Very accurate (95%+)	Strong, handles accents better
CRM Integration	Basic	Comprehensive
Collaboration Tools	Good	Excellent

What is Otter AI?

Otter AI is a feature-rich meeting assistant designed to handle the complexities of transcription, note-taking, and collaboration. It works in real-time, offering immediate transcriptions of meetings while highlighting key points.

Key Benefits

Accurate Transcriptions: Otter AI boasts 95%+ transcription accuracy, ensuring that even fast-paced conversations are captured reliably.
Customizable Vocabulary: Train Otter AI to recognize industry-specific jargon and terms unique to your organization.
Live Summaries: With real-time transcription, you can follow along and identify critical takeaways on the spot.
User-friendly Collaboration: Share notes and add comments directly within the platform, streamlining teamwork.

Key Benefits

Accurate Transcriptions: Otter AI boasts 95%+ transcription accuracy, ensuring that even fast-paced conversations are captured reliably.
Customizable Vocabulary: Train Otter AI to recognize industry-specific jargon and terms unique to your organization.
Live Summaries: With real-time transcription, you can follow along and identify critical takeaways on the spot.
User-friendly Collaboration: Share notes and add comments directly within the platform, streamlining teamwork.

Pricing Plans

Pros and Cons of Otter AI

Pros:
Accurate transcriptions for clear audio Real-time (live) transcription during meetings or lectures Easy-to-use interface (both app and web) Speaker identification (labels different speakers) Integrates with Zoom and Google Meet Searchable transcripts (find keywords quickly) Offers a free plan for light users

Cons:
Not 100% accurate, especially with accents or poor audio Free plan is limited to 300 minutes per month Some users may have privacy concerns Needs internet connection for most features Limited language support (mostly works well only in English)

What is Fireflies?

Fireflies takes AI meeting assistance to the next level with its strong focus on conversation intelligence. Beyond just transcription, it analyzes dialogue to extract insights, action items, and trends, which can help your team work smarter.

Key Benefits

Robust CRM Integrations: Fireflies connects seamlessly with platforms like Salesforce, HubSpot, and Slack, streamlining workflows.
Enhanced Analytics: Identify action points, speaker sentiment, and recurring themes in your meetings.
Generous Free Plan: Get 800 minutes of transcription to try before you commit.
Smart Search: Locate specific moments in transcripts quickly with advanced search filters.

Pricing Plans

Free: 800 transcription minutes per user.
Pro ($18/month): 8000 minutes, advanced collaboration features, and priority support.
Business ($29/month per user): Unlimited transcription storage, custom vocabularies, and topic tracking.
Enterprise ($39/month per user): Enterprise-grade tools with all advanced features.

Pros and Cons of Fireflies.ai

Pros
Automatically records and transcribes meetings Provides quick meeting summaries Integrates with Zoom, Google Meet, Microsoft Teams, and more Transcripts are searchable by keyword Allows comments, tags, and sharing with teammates Supports voice commands to highlight or add tasks Offers transcription in multiple languages

Cons:
Free plan has limited features and minutes May make errors in transcription, especially with accents or poor audio Privacy concerns over recording and data storage Requires a stable internet connection Does not record video, only audio

Otter AI vs Fireflies in Depth

1. Transcription Accuracy

Both tools offer remarkable transcription accuracy. However, Fireflies has a slight edge when dealing with crosstalk, varying speaker accents, or noisy environments. Otter AI, on the other hand, excels in clean audio scenarios, offering pinpoint accuracy.

2. Meeting Summaries

Otter AI offers basic post-meeting summaries with key highlights. Fireflies takes this further by providing deeper analyses, highlighting action items, sentiment evaluation, and generating shareable soundbites for quick sharing.

3. Ease of Use

Otter AI is the better choice for beginners or smaller teams, thanks to its simple, intuitive interface. Fireflies caters more to advanced users, offering robust tools that require some learning but pay off in versatility.

4. Integrations

Integration capabilities can make or break a tool for larger organizations. Fireflies excels in this regard, offering connections to CRMs, project management tools, and workflow automation systems. Otter AI prioritizes core transcription functionality over integrations.

5. Pricing Value

While both platforms offer competitive pricing, Fireflies’ extended free plan and CRM capabilities make it more appealing for teams. For smaller teams or individual professionals, Otter AI’s lower-cost Pro plan may be sufficient.

6. Customer Support

Both tools provide responsive customer support. Fireflies edges ahead with more comprehensive online resource libraries and tutorials.

7. Additional Features

Otter AI’s live notes allow for direct collaboration during meetings, boosting real-time productivity.
Fireflies’ multi-language support and soundbite creation are standout features for globally operating teams.

What Should You Consider When Choosing an AI Meeting Assistant?

Not sure which assistant will best suit your workflow? Think about the following factors as you decide:

Transcription Needs: Do you need the most accurate tool, or do advanced features like sentiment analysis matter more?
Team Collaboration: Fireflies may be a better fit for large teams, while Otter AI works well for individuals or smaller groups.
Pricing: Review your budget and determine whether you’re willing to pay for premium features.
Integrations: If you use CRMs or project management tools, check which platform integrates seamlessly.

Final Verdict

Choosing between Otter AI and Fireflies ultimately depends on your specific needs. For those looking for a basic, easy-to-use tool with reliable transcription, Otter AI is a solid choice. However, if you need in-depth meeting insights and seamless integration with other software, Fireflies is the clear winner.

For most users, Fireflies’ robust feature set, superior integration capabilities, and conversation analytics make it the better choice in 2025.

If you’re ready to elevate how you handle meetings, explore the free plans offered by both tools to find out which one suits you best.

Call to Action

Have you used Otter AI or Fireflies? Share your experience in the comments below! Or, try the free plans today and revolutionize your meeting productivity.